by Jeremy Schinzel | Feb 3, 2024 | ServiceNow
This post aims to provide an introduction to the concept behind a Product Team and how to structure them for optimal results within the overall ServiceNow Operating Model. Tip: If you are unfamiliar with or need a refresher on the ServiceNow Operating Model, I...
by Jeremy Schinzel | Feb 3, 2024 | ServiceNow
TLDR: There is a lot of “good practice” within the overall model but the most significant challenge and question for most customers is WHEN should each component be implemented? Followed by HOW? …given the ongoing talent shortage within the overall ServiceNow...