Building the Value Network

Are you an HR or IT professional with a skillset, talent, and/or God-given gift that needs to be shared with the world and throughout the digital economy, rather than isolated — even hidden — within a single organization? Talent MisalignmentIf you answered YES to the...

Analysis of the ServiceNow Operating Model

TLDR: There is a lot of “good practice” within the overall model but the most significant challenge and question for most customers is WHEN should each component be implemented? Followed by HOW? …given the ongoing talent shortage within the overall ServiceNow...

A New “Lens” for the Future of Work

Given that the Future of Work is largely based on which futurist’s visionary work you follow and subscribe to, many of us struggle to even comprehend the level of complexity that we will have to navigate as we begin our Working in New Ways journey. Photo by Ian...