Randall Chang
Platform Owner
Specializing in designing and implementing strategic IT roadmaps, governance frameworks, and process optimizations to achieve desired business outcomes.
In the Post-Knowledge Work Era, the Industrial model is being fractured as we collectively enter the Intelligence Age.
The Value Network LLC is the world's first Organizational Design AI Ecosystem. As an Ecosystem Leader, we build AI-Powered Operating Models that turn your organization into a high-velocity, adaptive network. We enable and guide current "knowledge workers" to become Creators—either as AI Builders or AI Generalists—within an organization, collectively reacting to strategic intentions and rapidly changing systems as we attempt to unlock human potential at scale in the process.
The Network Revolution begins here.
You can't fix a living system with a machine-oriented mentality and toolkit. Top-down transformation fails because it treats the organization as a predictable machine, not the Complex Adaptive System (CAS) it truly is. This also means we must reimagine the machinists' Star Model framework still in use today within Organizational Design. We do this by focusing on the Metabolic Health of the organization.
We don't install or implement change; we assist you in creating the conditions for it to emerge via each Center for Enablement (C4Es)—your dedicated interface to the full power of The Value Network's AI-powered ecosystem. Our Thinking in Systems-based approach is where our Ecosystem Leader role gets continuously redefined and amplified by AI.
This connects your strategic intentions to a curated ecosystem of AI Builders, AI Generalists, and AI partners, giving the entire organization seamless access to Staff on Demand, a critical Exponential Organization (ExO) Attribute, along with a community built to solve your unique challenges. The four stages below outline our journey from initial diagnosis to building a truly adaptive, Exponential Organization. In many ways, each C4E is an organization's best response to the massive systems change that is already underway as we collectively enter the Intelligence Age.
We begin by diagnosing the organization's vital signs. Our embedded advisors map your information flow, identify sources of friction and entropy, and align with senior leadership's strategic intentions.
Elevate the informal network, which provides the pathway to becoming a Networked Organization, where human judgment and strategy are critical to navigating the complexities of the Intelligence Age.
We deploy a System of Agents to align the actions and decisions of multiple human agents, so they can collectively achieve an outcome they couldn't achieve alone — enabling them to work in harmony.
The result is a true Exponential Organization. Your new AI-Powered Operating Model creates a virtuous cycle: improved metabolic health fuels faster adaptation, unlocking capacity and innovation.
A web of relationships that enable a system of interconnected individuals, organizations, and technologies (nodes) to exchange tangible (products and currency) and intangible (data, ideas, and knowledge) value throughout an ecosystem.
Stop managing. Start orchestrating. Plug your organization into a C4E and access a curated network of talent. Network nodes, who simply share their strategic intentions—enabling employees to become AI Generalists.
Nodes who are freedom seeking, hyper-specialized knowledge workers partnering with AI agents—becoming independent AI Builders—seamlessly connected with Value Consumers that need their talents and skills.
Nodes that serve as network partners in assembling the System of Agents construct and bespoke AI agents - enabled by the distribution capabilities of The Value Network as Value Producers consume their AI solutions.
The noise from the Digital Transformation Era has been deafening. The Signal is our contribution to clarity—a curated stream of insights for leaders navigating the shift from legacy systems to autonomous, networked organizations. Here, we decode the new principles of value creation for the Intelligence Age. Our goal is to establish a shared understanding for all value network participants to distribute throughout their own networks and channels.
As uncertain as the future is—the only intelligence we can glean comes from the signals from the past and present.
The Digital Transformation Era is Over.
Different. Not Just In Our Thinking.
As the legacy (machine) paradigms erode and disappear as the Intelligence Age unfolds, the uncertain future of every organization hangs in the balance within the intentional actions of our novel ideas—warranting a shift to treating the organization as a living organism and focus on Metabolic Health.
We are guided by our role as an Ecosystem Leader in everything we do—especially in the Products we offer (shown below). The "value orchestration" focus within our role enables us to introduce AI as a coordination engine—building upon existing task automation. We assist each Value Consumer to reimagine their entire system of work, connecting silos, unlocking latent value, and enabling the organization to not just survive, but thrive as a hyperadaptive organization. This typically means leveraging an AI-Powered Operating Model aligned to a new Business Model, a functional area (IT), or ServiceNow—and all with the support from the AI Agency Model.
The Value Network LLC welcomes Nonprofit organizations and For Profit businesses to join The Network Revolution ...and stay for the human connection and new ways of working—transforming the Networked Organization's talent acquisition strategy in the process.
We aim to improve the declining Metabolic Health, Velocity, and Value of your ServiceNow Practice. The ServiceNow C4E is designed for Platform Owners and Executive Sponsors, who have the difficult task of extracting value from their ServiceNow investment. In other words, The Value Network is not a traditional ServiceNow Partner. We are a Center for Enablement (C4E), focused on improving the ServiceNow Ecosystem. We do not sell hours; we sell Velocity, Intelligence, and Freedom. We have several Product Offerings (listed below) in development, which will massively transform the way in which any current and future ServiceNow customer (Value Consumer) "does" ServiceNow. To do so, we are currently actively evaluating and testing the following Value Enabler's technologies:
ServiceNow, Google Cloud Platform (GCP), Gemini 3.0, Echelon AI, and neo4j.
An entity that drives an operating model shift and is charged with enabling business functions — including but not exclusively IT — to build and drive the consumption of assets successfully, thereby increasing the speed and agility of the underlying business. All because and for Agentic AI. A C4E is different from a Center of Excellence (CoE) in that it leverages resources in a decentralized way and facilitates baseline success across the organization—enabling new ways of working while challenging the status quo and what is considered best practice.
If AI isn't forcing you to question your org chart, you're not thinking big enough. The Intelligence Age doesn't just automate tasks; it makes legacy structures only applicable in authoritative scenarios. We help you elevate the informal network via a Synthetic Hypothalamus—a dynamic, cognitive cortex where human intelligence is combined with Agentic AI. This is where your organization stops controlling the cogs of the machine and starts orchestrating value.
Highlighting key Value Producers shaping the decentralized ecosystem.

Translational Leader at the Intersection of AI Innovation and Organizational Design. Jeremy is also currently the ServiceNow C4E Lead (vCIO) & Chief Strategic Advisor as well as the creator of the value-driven Collaboration, Intentions, & Orchestration (vCIO) Framework for the Post-Knowledge Work Era.
Platform Owner
Specializing in designing and implementing strategic IT roadmaps, governance frameworks, and process optimizations to achieve desired business outcomes.
ServiceNow Partner
Echelon builds catalog items, flows, apps, configs, generates and validates ATF tests, documents changes, and delivers artifacts live in your instance.
ServiceNow Agentic AI
A delivery system that standardizes execution from scope to deployment.
Data Scientist
Analyze complex information to find patterns and build models that predict future trends and solve business problems.
Senior Ontologist
Architecting the structural vocabulary of an organization's data ecosystem to ensure disparate systems speak the same language, enabling better search, integration, and AI capabilities.
Are you a Value Producer or Value Enabler? Join the Network Revolution!
